Features of Trouble Ticket Tracker
* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports
Uses of Trouble Ticket Tracker
* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support
| Updated: | 0000-00-00 |
| License: | 750.00$ |
| Publisher: | TLI Software |
| Size: | n/a |
| Require: | PHP5 , MySQL 4 , Windows or Linux |
| System: | Win2000, Win2003, Linux |
| Language: | English |
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